Browsing Staff publications - Barrington Library by Subject "Performance measurement"

Browsing Staff publications - Barrington Library by Subject "Performance measurement"

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  • LibQUAL+ in the UK and Ireland: three years findings and experience. 
    Town, J. Stephen; Lock, Selena A. (2005-10-26)
    This paper reports on the SCONUL participation in the use of the LibQUAL+ survey methodology from 2003 to 2005. It discusses the history of performance measurement in the UK over the past decade and sets LibQUAL+ in the ...
  • LibQUAL+ in the UK and Ireland: three years findings and experience. 
    Lock, Selena A.; Town, J. Stephen (SCONUL, 2005-09)
    This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.

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