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Showing 6 out of a total of 6 results for collection: Staff publications (SoM).
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Customer support: A cross-industry study of distribution channels and strategies
Goffin, Keith
(
Emerald Group Publishing Limited
,
1999-01-01
)
Joint Venture Manufacturing in China : an Exploratory Investigation
Zhang, Lihong
;
Goffin, Keith
(
Emerald Group Publishing Limited
,
1999-01-01
)
Operations management teaching on European MBA programmes
Goffin, Keith
(
Emerald Group Publishing Limited
,
1998-01-01
)
UK/Germany Factory Performance Comparison
New, Colin
;
Szwejczewski, Marek
;
Goffin, Keith
;
Pfeiffer, Rolf
;
Lohmühler, Bertram
(
1997-01-01
)
Is Management Commitment to Quality Just 'A Given'?
Goffin, Keith
;
Szwejczewski, Marek
(
Emerald Group Publishing Limited
,
1996-01-01
)
Service Documentation and the Biomedical Engineer: Results of a Survey
Goffin, Keith
;
Price, D
(
Hanley and Belfus Inc
,
1996-05-01
)
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Author
Goffin, Keith (6)
Szwejczewski, Marek (2)
Lohmühler, Bertram (1)
New, Colin (1)
Pfeiffer, Rolf (1)
Price, D (1)
Zhang, Lihong (1)
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China (1)
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Customer satisfaction (1)
Customer service (1)
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Management (1)
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Date Issued
1999 (2)
1998 (1)
1997 (1)
1996 (2)