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Showing 5 out of a total of 5 results for community: School of Applied Sciences (SAS) (2006-July 2014).
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Soft Computing in the Service Industry
Roy, Rajkumar
;
Tiwari, Ashutosh
;
Shah, Satya Ramesh
;
Hadden, John
(
2006-01-01
)
Requirements management: an enabler for concurrent engineering in the automotive industry
Kerr, C. I. V.
;
Roy, Rajkumar
;
Sackett, Peter J.
(
Taylor & Francis
,
2006-05-01
)
Optimising customer support in contact centres using soft computing approach
Shah, Satya Ramesh
;
Roy, Rajkumar
;
Tiwari, Ashutosh
(
2006-10-31
)
Technology selection for human behaviour modelling in contact centres
Shah, Satya Ramesh
;
Roy, Rajkumar
;
Tiwari, Ashutosh
(
2006-01-01
)
A review of rolling system design optimisation
Oduguwa, Victor
;
Roy, Rajkumar
(
Elsevier
,
2006-06
)
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Author
Roy, Rajkumar (5)
Shah, Satya Ramesh (3)
Tiwari, Ashutosh (3)
Hadden, John (1)
Kerr, C. I. V. (1)
Oduguwa, Victor (1)
Sackett, Peter J. (1)
Subject
Soft Computing (3)
Contact/Call Centre environment (2)
Customer behaviour modelling (2)
DEG report (2)
Automotive industry (1)
Categorisation (1)
Churn Prediction and Management (1)
Concurrent engineering (1)
Customer Service Advisor (1)
Customer Service Representatives (1)
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Date Issued
2006 (5)