The report covers the work undertaken in establishing and operating for a period of six months an S.D.I. service in the field of precision engineering. The performance and costs of the system are given and the problems ...

This paper discusses the use of the LibQUAL+ library survey instrument and its ability to define an agenda for further improvements in a setting where quality maturity is high and library performance tends to be generally ...

This article gives an overview of the SCONUL LibQUAL + participation, presents some of the overall results of the 2003-5 SCONUL cohorts, and describes some feedback from participants and the lessons learnt from the process.

Reports on the pilot year of LibQUAL+ in the UK adopted for trial by SCONUL Libraries. Discusses the implementation of LibQUAL+ and presents feedback from the UK participants. Concludes that the trial was a success and ...

The aim of PIRUS (Publisher and Institutional Repository Usage Statistics) was to develop COUNTER-compliant standards and usage reports at the individual article level that can be implemented by any entity (publisher, ...

This article describes the introduction and management of e-journals at Cranfield University and considers the training and education issues related to this implementation

In 1998 the UK created the National Electronic Site Licensing Initiative (NESLI) to increase and improve access to electronic journals and to negotiate license agreements on behalf of academic libraries. The use of a model ...

In order to provide services that the users desire you must first evaluate exactly what users (and potential users) want from the library. This paper discusses how Cranfield University set out to do this in order to shape ...