The rapid transformation of the Waste Management sector has significantly altered the nature of the traditional waste processing business and the nature of competencies required to manage it. With the increase in volume ...

Companies are under increasing pressure to deal with environmental concerns during product design, for it is the design process which primarily decides the environmental impact of a manufactured product over its life. ...

With increasing awareness of the environmental damage that is occurring as a result of human activities, there are also increasing pressures on manufacturing companies to reduce environmental impacts. Many environmental ...

Purpose Knowledge Management (KM) is by now a recognized term, increasingly accepted in the corporate community. This research contributes a better understanding of its implementation by providing a list a factors, which ...

Competitive Design Network International (CDN) a design consultancy based in Barcelona, Spain is considering the move towards making their business processes more sustainable. This concept was initiated with the encouragement ...

There is now clear scientific proof which indicates that emissions from economic activity, particularly the industrial sector, are the main cause of the change in global climatic conditions. The Stern Review describes ...

This thesis presents an Action Research project investigating the use of customers’ perceptions of premium and luxury cars within the premium automotive industry. The research was sponsored by Jaguar Land Rover (JLR), ...

This thesis presents a phenomenological case study of customer delight during product evaluation. The literature presents two existing 'theories' of customer delight. The first, from the field of Consumer Research, ...

Purpose To develop a model that describes the clients' management process of strategic outsourcing of services during its on-going phase. The study identifies and explores problems that occur during this phase and which ...