Browsing by Author "Rigas, John"

Browsing by Author "Rigas, John"

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  • A framework to relate business improvement actions and performance measurement 
    Rigas, John (Cranfield University, 2001-08)
    This thesis reports on the development of a performance improvement framework that formally represents causal relationships between performance measures, factors of performance, improvement actions and the overall strategy ...
  • A framework to review performance measurement systems. 
    Najmi, Manoochehr; Rigas, John; Fan, Ip-Shing (Emerald Group Publishing Limited, 2005-04-01)
    This paper describes a structured review framework for managing business performance. The framework entails the review of both business performance, including thestrategic relevance of the measures, as well as the ...