Browsing by Author "Toossi, Amir"

Browsing by Author "Toossi, Amir"

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  • Assessing value-in-use: A conceptual framework and exploratory study 
    Macdonald, Emma K.; Wilson, Hugh; Martinez, Veronica; Toossi, Amir (Elsevier Science B.V., Amsterdam., 2011-07-01)
    Developing approaches for understanding customer perceived value is a priority for managers and scholars alike. A conceptual framework for assessment of value-in-use is proposed and explored within the context of a maintenance ...
  • A value-centric decision making framework for maintenance services outsourcing 
    Toossi, Amir (Cranfield University, 2011-12)
    The shift in mindset of decision makers, from maintenance being a “necessary evil” and “cost centre” to a “profit contributor” in manufacturing companies has driven outsourced maintenance suppliers to employ value-centric ...