Browsing by Author "Goffin, Keith"

Browsing by Author "Goffin, Keith"

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  • Service Documentation and the Biomedical Engineer: Results of a Survey 
    Goffin, Keith; Price, D (Hanley and Belfus Inc, 1996-05-01)
    It is essential that medical equipment manufacturers provide high quality service documentation for their products. Without it, the maintenance and repair of equipment becomes difficult and inefficient for biomedical ...
  • State-of-the-Art: the quality of case study research in innovation management 
    Goffin, Keith; Åhlström, Pär; Bianchi, Mattia; Richtnér, Anders (Wiley, 2019-05-08)
    The practice of innovation management is developing fast. As new concepts emerge, exploratory studies are needed and case study research is often appropriate. To investigate the usage and quality of case study research in ...
  • Supplier Base Management: Experiences from the UK and Germany 
    Lemke, Fred; Goffin, Keith; Szwejczewski, Marek; Pfeiffer, Rolf; Lohmüller, Bertram (Mcb, 2000-01-01)
    Streamlining the supplier base is a common approach in many US and UK manufacturing companies. However, is this approach being adopted in Germany as fast as it has in the UK? This paper describes research that answers ...
  • Supplier management in German manufacturing companies : An empirical investigation 
    Szwejczewski, Marek; Goffin, Keith; Lemke, Fred; Pfeiffer, Rolf; Lohmüller, Bertram (Emerald Group Publishing Limited, 2001-01-01)
    A key issue for manufacturers is supplier management, i.e. organising the optimal flow of high quality, value-for-money materials or components from appropriate innovative suppliers. Many companies now recognise the ...
  • Supply base management : an empirical investigation 
    Goffin, Keith; Szwejczewski, Marek; New, Colin (1996-01-01)
    Manufacturing companies place a strong emphasis on the role of supply chain management-the management of supplies, suppliers, inventory and distribution. Supplier management is key and much of the literature talks about ...
  • Tacit knowledge and situated practice in NPD : an in-depth case study 
    Baxter, David; Goffin, Keith; Szwejczewski, Marek; Koners, Ursula (2010-06-13)
    This paper describes a study of knowledge and learning in NPD. For the empirical data collection, one organization took part in an in-depth case study. Multiple sources of data were used, including interviews, repertory ...
  • Tacit knowledge development in a new product development teaching simulation 
    Goffin, Keith; Baxter, David; Szwejczewski, Marek; Cousens, Alan; van der Hoven, Christopher (2010-06-13)
    This paper describes our evaluation of whether participants perceive that they have developed new tacit knowledge during a New Product Development simulation. We assess this by asking the participants their key lessons ...
  • Telling Tales’: Stories, Metaphors and New Knowledge at the Front-End of NPD 
    Sakellariou, Evy; Karantinou, Kalipso; Goffin, Keith (Wiley, 2017-11-22)
    Breakthrough ideas depend upon the generation of new knowledge, which emerge from the conversion of tacit knowledge at the fuzzy front‐end (FFE) of new product development (NPD). The occurrence of stories and metaphors has ...
  • UK/Germany Factory Performance Comparison 
    New, Colin; Szwejczewski, Marek; Goffin, Keith; Pfeiffer, Rolf; Lohmühler, Bertram (1997-01-01)
    The Management Today Best Factory Awards in association with Cranfield School of Management have been successfully running in the UK in their current format since 1992. The purpose of the awards is to recognize and reward ...
  • Uncovering your customer's hidden needs 
    Goffin, Keith; Lemke, Fred (2004-01-01)
    Capturing the ‘voice of the customer’ is an essential stage of any new product development. However, the way companies ‘listen’ to their customers is changing as managers realise end users are often unable to articulate ...
  • Unravelling the routines in new product development portfolio management. 
    Tjaturpriono, Hendro Adiarso (2017-04)
    Product innovation is a key driver of growth. One of the biggest challenges facing an organisation in managing product innovation is determining the most promising new product development (NPD) projects from the many ideas ...