Browsing by Author "Lumor, Truth"
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Item Open Access Creating the socio-technical context needed to derive benefits from big data initiatives in healthcare(The IRIS Association, 2021-12-23) Lumor, Truth; Pulkkinen, Mirja; Hirvonen, Ari; Neittaanmäki, PekkaThe application of big data in healthcare typifies a complex socio-technical sys- tem. However, although research and practice have advanced the technical aspects of big data, comparable advancements in the social aspects (i.e., human and structural aspects) are lagging. Literature, especially on socio-technical theory, suggests that organizations may only derive benefits from big data initiatives when technical initiatives are adequate- ly complemented by social interventions. Thus, seeing that big data is receiving consider- able attention in healthcare, researchers have called for further research into the social aspects of the application of big data in healthcare. Adopting a socio-technical perspec- tive, and drawing on a systematic review of 67 articles, this study responds to the calls by collating recommendations that are necessary to establish the socio-technical context required to derive benefits from big data initiatives in healthcare. It further synthesizes the recommendations into a set of heuristics and a model to guide managerial efforts and research. The practical implications, areas for further research, and the limitation of this study are discussed. This study contributes to the discourse on establishing the so- cio-technical context needed to derive benefits from big data initiatives in healthcare.Item Open Access Does privacy awareness matter? A study of voice assistant-related privacy and security concerns(Springer, 2024-09-18) Mithila, Zafrin Malek; Lumor, TruthInternet of Things (IoT) and voice assistant (VA) devices and services have become part of our lives. Probably the COVID-19 pandemic accelerated the rate of adoption and diffusion of these technologies as individuals had to adjust their lives and create new ways of working. However, despite their enormous utility, e.g. in entertainment, home security, care homes, supply chain, and logistics, they pose security and privacy threats. Thus, users are expected to exhibit behaviours that protect their privacy and ensure their security. However, there exists a privacy paradox, i.e. users’ security and privacy concerns do not reflect in their use and privacy protection behaviours. To contribute to this discussion, this research sets out to investigate the antecedents of concerns. Understanding what creates concerns in users may provide a clue to the privacy paradox. Drawing on the literature, a parsimonious model that relates knowledge, awareness, attitude, and concerns was tested using data from 123 participants. The results show that indeed knowledge leads to awareness but neither awareness nor knowledge engenders concerns in users. Attitude on the other hand is directly related to concerns. These results highlight the complexity and nebulous nature of the virtual world and call for a relook at knowledge and awareness creation programmes and the extension of policies and device-level security to augment the behaviours of users. Other implications for theory, policy, and practice are discussed.Item Open Access Exploring the renewal of IT-enabled resources from a structural perspective(Association for Information Systems, 2023-06-15) Lumor, Truth; Pulkkinen, Mirja; Chan, Yolande E.; Hirvonen, AriOrganizations are exposed to ever-increasing dynamic environments making the need to sustain the derivation of IT benefits critical. However, researchers have observed that IT benefits are short-lived and have called for studies on how organizations can sustain the derivation of IT benefits especially in dynamic environments. Research shows that the integration of IT assets and other organizational resources needed to form IT-enabled resources from which organizations derive IT benefits can also constrain the renewal of IT-enabled resources to sustain the derivation of IT benefits. In this study, we draw on relevant theories, published empirical cases, and a primary case study to explore, from a structural perspective, the renewal of IT-enabled resources to sustain the derivation of IT benefits. We find that certain structural properties (i.e., component flexibility, component centrality, and component coupling) emerge during the formation and modification of IT-enabled resources and influence the renewal of IT-enabled resources. We extend Nevo and Wade’s model on the formation of IT-enabled resources with the structural properties and offer eight propositions on how the structural properties and organizational capabilities influence the renewal of IT-enabled resources. We discuss the theoretical and managerial implications and identify areas for future research.