Risk management capabilities - Towards 'mindfulness' for the international water utility sector
Date
2006-12-31T00:00:00Z
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
Department
Type
Conference paper
ISSN
Format
Free to read from
Citation
S.J.T. Pollard, J.E. Strutt, B.H. MacGillivray, J.V. Sharp, S.E. Hrudey and P.D. Hamilton. Risk management capabilities - Towards 'mindfulness' for the international water utility sector. Proceedings of the Water Contamination Emergencies: Enhansing Our Response Conference, 12-15 June, 2005, Manchester University, pp70-80.
Abstract
Public health protection must be the primary goal of a drinking water utility; delivered through supplying safe drinking water. For complex multi-utilities, this goal may come under pressure from the need to manage a plethora of business risks. We describe a risk management maturity model for assessing the capacity of utilities to manage business risks and comment on the importance of ‘mindfulness' as a prerequisite for effective risk managemen