Combining the rational and relational perspectives of electronic trading

Date published

2009-02

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Publisher

Palgrave Macmillan

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Type

Article

ISSN

0960-085X

Format

Citation

Eduardo Redondo, Elizabeth Daniel and John Ward, Combining the rational and relational perspectives of electronic trading, European Journal of Information Systems, 2009, Volume 18, Pages 79–97

Abstract

Many organisations make extensive use of electronic linkages to facilitate their trading exchanges with partners such as suppliers, distributors and customers. This research explores how the use of inter-organisational systems (IOS) both affects, and is affected by, the relationships between trading partners. In doing this, it brings together two existing but distinct perspectives and literatures; the rational view informed by IOS research, and the behavioural or relationship perspective embodied in inter-organisational relationships (IOR) literature. The research was undertaken in the European paper industry by means of six dyadic case studies. The dyads studied covered both traditional electronic data interchange systems and newer e-marketplace environments. A framework was derived from existing literature that integrates the two perspectives of interest. The framework was used to analyse the case studies undertaken and enabled the inter-relationship between IOS use and IOR to be explained.

Description

Software Description

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Github

Keywords

e-trading, Inter-organisational systems, Inter-organisational relationships

DOI

Rights

This is a post-peer-review, pre-copyedit version of an article published in European Journal of Information Systems. The definitive publisher-authenticated version Eduardo Redondo, Elizabeth Daniel and John Ward, Combining the rational and relational perspectives of electronic trading, European Journal of Information Systems, 2009, Volume 18, Pages 79–97 is available online at: http://dx.doi.org/10.1057/ejis.2008.61

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