Scoping the contextual issues that influence shrinkage measurement.
Date
2006-11-01T00:00:00Z
Authors
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald Group Publishing Limited
Department
Type
Article
ISSN
0959-0552
Format
Free to read from
Citation
Chapman, Paul; Templar, Simon. Scoping the contextual issues that influence shrinkage measurement. International Journal of Retail and Distribution Management, 2006, Vol. 34 Issue 11, p860-872.
Abstract
Measures and measurement systems must reflect the context to which they are applied (Neely, 1999), requiring that the contextual issues relating to retail shrinkage must be identified as a necessary precursor when measuring shrinkage. Without considering these issues any decision on which method of shrinkage measurement to employ will be uninformed, arbitrary and at best intuitive.